HOW DOES PRICING WORK with a BUDGET?

Every client, every head of hair, and every budget is different, and that's exactly why the level system exists. You're welcome to book with an Artist whose rates fit what you want to invest in your hair. One thing to keep in mind: the bigger the change, the more time you'll need to schedule. Want help finding a hair goal that fits your budget? Email, text, or call us, or submit a virtual consultation for more guidance.

We tried our best to organize our most asked questions for you. Scroll through our FAQs to get some answers.

THE ANSWERS
TO OUR FAQs

QUESTIONS?

DO YOU ACCEPT GRATUITIES? HOW?

We do, and we're grateful for every one. Cash, Venmo, and Zelle all work, and your Artist can share their info at checkout. We aren't able to process gratuity on credit cards.

That said, please never feel obligated. Tipping is genuinely appreciated and never expected. The best tip is rebooking, and telling your friends.

We tried our best to organize our most asked questions for you. Scroll through our FAQs to get some answers.

THE ANSWERS
TO OUR FAQs

QUESTIONS?

COULD MY PRICE BE A BIT HIGHER?

It shouldn't, because your Artist confirms your exact price during your consultation, before anything touches your head. Menu prices are starting points, and your final quote depends on your hair's length, density, and condition, and what your service actually requires. If the honest answer is more than you expected, you'll hear it upfront, with options, while you can still decide. No surprises at checkout, ever.

We tried our best to organize our most asked questions for you. Scroll through our FAQs to get some answers.

THE ANSWERS
TO OUR FAQs

QUESTIONS?

WHAT SERVICE SHOULD I BOOK?

It depends on the result you're going for. Our online booking menu includes service examples for each appointment type, so most of the time the answer is right there. Still not sure? Email, text, or call us, or submit a virtual consultation and we'll point you to the right appointment.

New to Love Lane? Check out our New Client page. It has everything you need to know about first time appointment!

We tried our best to organize our most asked questions for you. Scroll through our FAQs to get some answers.

THE ANSWERS
TO OUR FAQs

QUESTIONS?

WHAT'S A VIRTUAL CONSULTATION?

Think of it as your in-salon consultation, minus the trip to the salon. You fill out a quick form with your hair history, your goals, and photos, and it gives your Artist everything they need to plan your service and schedule the right amount of time. Once we receive your submission, our team reviews it and responds to help get you scheduled within 72 hours. A little heads up: submitting the form does not guarantee an appointment, it's the first step in building your plan.

We tried our best to organize our most asked questions for you. Scroll through our FAQs to get some answers.

THE ANSWERS
TO OUR FAQs

QUESTIONS?

WHY DO YOU NEED MY CREDIT CARD TO BOOK?

We take our craft seriously and have policies in place to respect our clients' time and our Team's. Some of our clients wait weeks for an appointment, and we're so grateful for them. Your card is stored securely on file to hold your spot, and it's only charged in the case of a no-show. For the full rundown, see our policies.

We tried our best to organize our most asked questions for you. Scroll through our FAQs to get some answers.

THE ANSWERS
TO OUR FAQs

QUESTIONS?

WHAT'S YOUR CANCELLATION POLICY?

Life happens, we get it. We ask for at least 24 hours notice to cancel or reschedule so we can offer your spot to someone on the waitlist. Cancellations within 24 hours and no-shows are charged the full appointment price. Full details live on our policies page.

We tried our best to organize our most asked questions for you. Scroll through our FAQs to get some answers.

THE ANSWERS
TO OUR FAQs

QUESTIONS?

CAN I get COLOR & CUT WITH THE SAME ARTIST?

Most of our Artists specialize in cutting, coloring, or extensions, though some are multi-specialists. Want color and a cut on the same day, with one Artist or two? Easy, book both through our online booking. If you're seeing multiple Artists for a new look, we always start with a joint consultation so we're all on the same page. Teamwork makes the dream work.

We tried our best to organize our most asked questions for you. Scroll through our FAQs to get some answers.

THE ANSWERS
TO OUR FAQs

QUESTIONS?

HOW DO I CHOOSE WHICH ARTIST TO BOOK?

Finding your Artist is a little like dating, and we actually want to set you up right. Every Artist has their own specialty, level, and vibe. Browse the Team page to get to know them and their work. Want a hand? Submit a virtual consultation or reach out to our Client Communication team and we'll match you. Prefer to plan it in person? Book a Color Consultation: $50, non-refundable, and credited toward your next appointment, so it's essentially free when you book.

We tried our best to organize our most asked questions for you. Scroll through our FAQs to get some answers.

THE ANSWERS
TO OUR FAQs

QUESTIONS?

WHERE IS LOVE LANE SALON LOCATED?

We're a bit of a hidden gem. Find us at 190 Christopher Columbus Drive #4C, on the 4th floor of the Vito A Lofts building in Downtown Jersey City. When you arrive at our street level entrance, buzz 4C (Love Lane Salon) on the directory to the left of the door. We'll buzz you in. Take the elevator to the 4th floor, make a right out of the elevator hallway, and you'll find us (#4C) on the left.

We tried our best to organize our most asked questions for you. Scroll through our FAQs to get some answers.

THE ANSWERS
TO OUR FAQs

QUESTIONS?

WHAT'S THE PARKING SITUATION?

Street parking sucks in Downtown, we know. There are metered spots on Jersey Ave between Newark Ave and Christopher Columbus Drive, plus a paid lot (SP+ Parking) at Grove Pointe Apartments by the Grove Street PATH. Honestly? The PATH is your friend.

We tried our best to organize our most asked questions for you. Scroll through our FAQs to get some answers.

THE ANSWERS
TO OUR FAQs

QUESTIONS?

WHAT HAPPENS AT MY FIRST APPOINTMENT?

New client appointments include extra time for a real consultation. Your Artist will ask about your routine, your maintenance tolerance, your hair history (yes, including the box dye, no judgment), and what you actually want to see in the mirror. Then they'll confirm your plan and your pricing before anything touches your head. Bring your inspo pics and your honesty.

We tried our best to organize our most asked questions for you. Scroll through our FAQs to get some answers.

THE ANSWERS
TO OUR FAQs

QUESTIONS?

WILL I LEAVE WITH MY HAIR STYLED?

Color services don't include a blowout unless it's noted in the service name, so add a blowout or a haircut to your booking if you'd like to leave styled. The exceptions: New Client color services, keratin smoothing services, and all stand-alone treatments include a blowout. Otherwise, you'll leave with wet (but gorgeous) hair.

We tried our best to organize our most asked questions for you. Scroll through our FAQs to get some answers.

THE ANSWERS
TO OUR FAQs

QUESTIONS?

I WANT A TRIM. WHAT SHOULD I BOOK?

A trim is a haircut. Every haircut requires the same timing, skill, and resources regardless of how much comes off: your hair is cleansed, conditioned, wet cut, dried, refined, and styled. So book a Haircut. Existing clients can book a 15-minute Fringe Maintenance or Barber Clean Up to stay sharp between full cuts.

We tried our best to organize our most asked questions for you. Scroll through our FAQs to get some answers.

THE ANSWERS
TO OUR FAQs

QUESTIONS?

HOW DO your TREATMENTS WORK?

Two ways: as a stand-alone appointment (1 hour, blowout included) or as a 30-minute add-on to another service. Add one at booking, or ask your Artist which treatment your hair actually needs, they'll tell you the truth.

We tried our best to organize our most asked questions for you. Scroll through our FAQs to get some answers.

THE ANSWERS
TO OUR FAQs

QUESTIONS?

DO EXTENSIONS REQUIRE A CONSULT?

Yes, extensions are a journey and we do it right. Step one: virtual consultation, to make sure you're good fit for extensions. Step two: in-person consultation, where your Artist assesses your hair, matches your color, and builds your plan. When your appointment is scheduled, a non-refundable deposit is taken for your hair and your install. Move Ups, Removals, and K Tip maintenance aren't bookable online since every client's timing varies. Reach out to get scheduled.

We tried our best to organize our most asked questions for you. Scroll through our FAQs to get some answers.

THE ANSWERS
TO OUR FAQs

QUESTIONS?

WHAT HAPPENS IF I'M RUNNING LATE?

Text or call as soon as you know. If you arrive more than 7 minutes late we may not be able to complete your full service, which could mean modifying it or rescheduling, and the cancellation policy may apply. It's not about being strict, it's about every client after you.

And it goes both ways. We work hard to start your appointment on time, because your time matters as much as ours. If we're ever running behind, we'll tell you.

We tried our best to organize our most asked questions for you. Scroll through our FAQs to get some answers.

THE ANSWERS
TO OUR FAQs

QUESTIONS?

CAN I BOOK LOVE LANE FOR MY WEDDING?

Absolutely. Love Lane offers in-salon or local on-location bridal hair and makeup. Inquire directly here and peep the Love Lane Brides gallery over here.

We tried our best to organize our most asked questions for you. Scroll through our FAQs to get some answers.

THE ANSWERS
TO OUR FAQs

QUESTIONS?

DO YOU EVER NEED HAIR TO PRACTICE ON?

Always. The Love Lane Team is on the lookout for hair and makeup models for training and content: new techniques, new products, education, and sometimes just for fun. Want in? Fill out the form here!

We tried our best to organize our most asked questions for you. Scroll through our FAQs to get some answers.

THE ANSWERS
TO OUR FAQs

QUESTIONS?

DO YOU HAVE A REFERRAL PROGRAM?

We do: Share the Love. Give $50, get $50. Every client gets a unique referral link, send it to your friends like you already send them everything else. When they book through your link, they get $50 off their first appointment at Love Lane, and once they complete it, a $50 credit lands on your account automatically, ready to use anytime. No punch cards, no codes to remember, no limit on how many friends. Grab your link here!

We tried our best to organize our most asked questions for you. Scroll through our FAQs to get some answers.

THE ANSWERS
TO OUR FAQs

QUESTIONS?

DO YOU SELL
GIFT CARDS?

We do, and they're the easiest gift you'll give all year. Grab one here.

We also have some pretty awesome gift card promos that we run twice a year. Make sure you're on our email list so you don't miss it.

We tried our best to organize our most asked questions for you. Scroll through our FAQs to get some answers.

THE ANSWERS
TO OUR FAQs

QUESTIONS?